Privacy Policy | Mezbaha Sistemleri

At Mezbaha Sistemleri, we respect your privacy and regard the security of your personal data as one of our top priorities. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and how we protect it.

1. Information We Collect

We may collect personal information in the following circumstances:

Contact and quotation forms: First name, last name, company name, phone, e-mail, and the message you wish to convey
E-mail correspondence: All information submitted by you
Contractual processes: Invoicing and delivery information
Automatically: IP address, browser type, pages visited, and site usage statistics (via cookies)

2. How We Use the Information

We use the information we collect for the following purposes:

To evaluate your quotation requests and get back to you
To manage orders and project processes
To provide customer support services
To fulfil legal obligations (tax, invoicing, etc.)
To ensure the security and functionality of our website
To create anonymous statistics for the purpose of improving our services

3. Sharing of Information

We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data may only be shared in the following circumstances:

Service providers: Trusted third-party companies supporting our operations such as e-mail infrastructure, web hosting, and analytics services (these companies process your data solely on our behalf and in accordance with our instructions)
Legal requirements: Authorised public authorities when required by a court order or legal regulation
Business continuity: Transfer to a new structure in the event of a company merger or acquisition, subject to the same privacy commitments

4. Data Security

We apply industry-standard technical and administrative security measures to protect your personal data from unauthorised access, disclosure, or destruction. These include SSL/TLS encryption, access controls, and regular security assessments.

However, we wish to note that no data transmitted over the internet is one hundred percent secure and we cannot guarantee absolute transmission security.

5. Data Retention

We retain your personal data for as long as the processing purpose requires, or for the periods prescribed by legal obligations (Turkish Commercial Code, Tax Procedure Law, etc.). After these periods expire, your data will be securely deleted or anonymised.

6. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We recommend that you review the privacy policy of every site you visit.

7. Your Rights

Under Turkish Law No. 6698 (PDPL), you have the right to:

Learn whether your data is being processed
Request information about processed data
Request correction of inaccurate or incomplete data
Request deletion of your data where legal conditions are met
Object to the processing of your data

To exercise your rights, please contact us at info@mezbahasistemleri.com. Your requests will be answered within 30 days.

8. Updates to This Policy

This Privacy Policy may be updated from time to time. Important changes will be announced on our website. The current version of the policy is always published on this page.

9. Contact

For questions about our Privacy Policy:
E-mail: info@mezbahasistemleri.com
Phone: +90 535 853 50 38
Address: Mustafa Kemal Mah. 2076 Sok. 3/4, Çankaya / Ankara, Türkiye